UNITED STATES MARINE CORPS

MARINE CORPS SYSTEMS COMMAND
2200 LESTER ST
QUANTICO, VIRGINIA 22134-6050

CPAC PROGRAM
CUSTOMER SATISFACTION SURVEY

Step 1 of 2
From: Corrosion Prevention and Control Program Office
To: Unit Representative

We value you, our customer, and your satisfaction with the services provided by the CPAC Program Office. To help assess and improve the quality of the services provided by the Corrosion Service Team (CST) and Mobile Corrosion Repair Facilities (MCRF), please evaluate the services your unit recently received by indicating in each area the level of service and satisfaction of those services.
Excellent
(Very Satisfied)
Acceptable
(Satisfied)
Not Acceptable
(Not Satisfied)
a. Reviewed information on the CPAC Website?
https://www.marcorsyscom.marines.mil/Portfolios-and-Programs/Logistics-Combat-Element-Systems/Corrosion-Prevention-and-Control/
b. Provided desk side training on the CPAC Program Management Database?
Excellent
(Very Satisfied)
Acceptable
(Satisfied)
Not Acceptable
(Not Satisfied)
a. Contact by the FSR in advance of the CST or MCRF(s) arrival?
b. Coordination and scheduling by the FSR in advance of the CST or MCRF’s arrival at your unit?
c. Assistance by the FSR with general CPAC related information during the service period?

CPAC FORM 7 Rev 6 Mar 2019